Fuel Up is an on-demand delivery service that delivers “Top Tier” fuel to your vehicle. We deliver fuel to your vehicle at your home, work, gym, or anywhere of your convenience. We also service fleets.
Upon registering with Fuel Up, we will ask your vehicle’s make, model, color, license plate, and VIN number so we can easily identify your vehicle. Once you schedule your delivery, we use the simple “Park, Pin, Pop” method for us to fill your tank.
If you have a locking fuel door, we ask that you simply pop it open before locking your vehicle. Our driver will close the door once the fill up is complete. If the door is closed and locked upon the driver’s arrival, we will send you a one-time text message. If you’re unavailable to open the fuel door, you will only be charged the fee
We use local averages to get you the most competitive fuel prices in the area. We charge a delivery fee of $4.99 per request. The fee will cover fueling up to four vehicles on your account at one location.
Fuel up Nola uses Stripe, the on-line payment vendor. Stripe will securely process your payment and safely store your credit card information. All Stripe transactions and stored data will be encrypted. Fuel Up does not store any credit card data.
Our trucks use Department of Transportation compliant fuel filling systems with state certified equipment. Our drivers are commercially licensed with hazmat endorsements.
Fuel Up delivers fuel within a 2 to 3-hour window depending on your vehicle’s location. It is best to request fuel at locations you expect to be at for an extended period of time. Fuel Up uses your smartphone’s current GPS location or the address you enter to locate your vehicle. If you are located in a parking garage, we ask that you share the garage level and parking spot number.
At this time, we only offer fill ups. Our technician will fill your tank until the pump click in order not to damage your vehicle’s evaporative emission control system.
Currently, Fuel Up offers regular unleaded 87 and premium unleaded 93 options. Fuel Up uses “Top Tier” fuels just like all of your local gas stations. All gas contains 10% ethanol by volume.
Park, Pin, and Pop are the three easy steps you can follow to make your Fuel Up experience as simple as possible.
If your vehicle has a locking fuel door, we ask that you leave it slightly ajar when you park your vehicle before your service appointment. The driver will close it when your fill-up is complete, and you will receive a confirmation text and receipt. If your tank requires any special access, your field tech will coordinate with you to make sure your tank gets filled.
We require a two to three-hour window. Our app will provide an update once the driver is in route.
We will keep you up-to-date on the status of your fueling via text or e-mail as well as through notifications through the Fuel Up app. Once we have completed your fueling, you will receive a text and e-mail that will include the gallons pumped and dollar amount, including service fee.
You may add up to 4 vehicles.